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Mold Remediation Specialists

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Frequently Asked Questions

Here are a few questions we often get about our restoration and remediation services. If you have a different question, don't hesitate to give us a call or send us a message below.

Stay out of areas where the structure has been damaged. Don't touch walls, as fingerprints cannot be cleaned. Don't try to clean walls with household detergents. The soot and smoke will only smear. If you can, clean countertops with dishwashing detergent, and wash dishes that are contaminated. More detailed information about fire damage is found here. Call Clean and Restore 24/7!

It's ok to clean countertops with dishwashing detergent, and wash dishes that are contaminated. You may also wipe chrome and marble items with dishwashing detergent. But avoid cleaning walls with household detergents. The soot and smoke will only smear. A lot of damage can be cause by attempting to clean soot covered items. We're here to help guide you through the smoke damage restoration process.

Keep children out of damaged areas. Watch out for sagging ceilings. When in doubt, stay out! Don't use household vacuums to remove water. Shut off the water supply if there is a water line break. If your roof is leaking check for fallen trees, blown off shingles, or other obvious causes, and have a qualified individual tarp the area. Place foil or plastic under furniture legs. Move compressed wood furniture out of wet areas as soon as possible. Move as many light items out of the damaged area as possible. More detailed information about water damage is found here. Call Clean and Restore 24/7!

In most cases, no. A leak or flood can result in complex damages because of the unique behavior of water. Water can penetrate within cavities of the structure, causing hidden damage and mold growth. Our knowledge of building systems helps us investigate how far water damage may have spread, and our years of experience with restoration techniques helps us remove moisture and mold, preventing further damage. More detailed information about flood damage restoration is found here. 

Just because you smell mold does not mean you need professional mold remediation, but it DOES mean that you need a professional to determine the source of the problem, and the extent of the damage. We're here to help you figure out how much really needs to be done, so call us 24/7.  More detailed information about mold remediation is found here.

The first step is to stop mold growth with specialized, environmentally friendly solutions. The next and often overlooked step is to thoroughly clean all affected areas, completely removing treated mold and mold spores to help prevent future growth. 

No. We use environmentally friendly, green cleaning solutions that are industry accepted for effectiveness and safety for humans and pets.

It's not within the scope of a homeowner to determine if there is black mold present in your home, a test must be administered by a professional. The best thing to do is not to panic. Avoid agitating the areas with visible mold. Don't use household cleaners or bleach to remove mold. These can actually spread mold spores. Keep children out of mold affected areas. Find and stop any source of moisture. More detailed information about mold remediation is found here. Call us 24/7 and we can help.

Hiring an asbestos abatement company, and not doing it yourself, is the wisest and safest decision when it comes to removing asbestos from any residential, commercial or public building. An asbestos abatement company like Clean and Restore, will properly test for the toxic material, follow strict regulations and processes, and use the right abatement removal equipment to keep you and your family safe from exposure. More detailed information about asbestos removal is found here. Call Clean and Restore 24/7!

No. Although some paints claim to reduce mold growth, none (that we know of) are designed to be applied to surface that have not be properly cleaned. Hiding mold will not stop its growth, it will just put off the need to deal with it, and increase the chances of danger to humans or pets. Call us. We're happy to help figure out the best course for your home.

Dead mold causes the same health problems that live mold does. Mold MUST be removed by proper cleaning techniques, not just killed. Many times mold is hidden within walls or inaccessible areas that cannot be quickly sprayed, so it will return, causing even more damage. More detailed information is found here. Call Clean and Restore 24/7!

We have over 20 years of experience in the cleaning industry. We are a top rated local business in Vermont. We are Applied Antimicrobial Remediation, Water, Fire and Smoke Damage, and Carpet Cleaning certified by IICRC, and Asbestos by Vermont Health Department, as well as FEMA Certified.  

Certifications alone don't make us right for you, but the way we treat our customers does.  As our reviews show, we want you to be satisfied with the work that we perform. Our continual communication with you from start to finish helps to remove as much worry as possible from potentially stressful situations. Our family would be happy to serve yours. 

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